PRIVACY

This Privacy Policy outlines the collection, usage, and sharing of your personal information when you visit or make purchases from gnalla.com (referred to as the "Site").

INFORMATION COLLECTION:

When you visit the Site, we automatically gather certain details about your device, including web browser, IP address, time zone, and some of the cookies stored on your device. Moreover, as you navigate the Site, we collect data about the specific web pages or products you view, as well as the websites or search terms that directed you to the Site and your interactions with the Site. This information, collectively termed as "Device Information," is collected through technologies such as cookies, log files, web beacons, tags, and pixels.

Additionally, when you make a purchase or attempt to do so through the Site, we gather specific details from you including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

USAGE OF PERSONAL INFORMATION:

The Order Information we collect is primarily utilised to fulfil orders placed through the Site, which includes processing payment details, arranging shipments, and providing invoices or order confirmations. Furthermore, we use this Order Information to communicate with you, assess potential risks or fraudulent activities related to orders, and provide information or advertisements about our products or services based on your preferences.

Device Information is employed to screen for potential risks and fraud, particularly through IP addresses, and to enhance and optimise the Site's performance. This involves generating analytics regarding how customers browse and interact with the Site and assessing the effectiveness of marketing and advertising endeavours.

SHARING OF PERSONAL INFORMATION:

We may share your Personal Information with third-party entities to aid in the utilisation of your Personal Information as described above. For instance, we utilise Shopify to power our online store and Google Analytics to comprehend how customers use the Site. Your Personal Information may also be shared to comply with applicable laws and regulations or respond to lawful requests for information, safeguarding our rights in the process.

BEHAVIORAL ADVERTISING:

Your Personal Information may be used to provide you with targeted advertisements or marketing communications that we believe align with your interests. You have the option to opt out of such targeted advertising through various platforms and services.

DO NOT TRACK:

Please note that our Site's data collection and usage practices remain unchanged even if your browser transmits a Do Not Track signal.

YOUR RIGHTS:

If you are an Australian resident, you hold the right to access, correct, update, or delete the personal information we possess about you. You can exercise this right by contacting us using the provided contact information below. Additionally, we process your information to fulfil contracts with you or pursue legitimate business interests, and your information may be transferred outside of Australia.

DATA RETENTION:

We retain your Order Information for our records unless you request its deletion after placing an order through the Site.

CHANGES:

This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

MINORS:

The Site is not intended for individuals under the age of 16.

For further information about our privacy practices, inquiries, or complaints, please reach out to us via email at gnalla@gnalla.com